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Welcome to Phantom Rush Arcade

This platform is designed for adults aged 19 and older residing in Canada. Please confirm your age to continue.

We use cookies to enhance your experience. By continuing, you agree to our Cookie Policy.

Support

Help Center

Find answers, solve issues, and get the support you need to enjoy Phantom Rush Arcade to its fullest.

Getting Started

New to Phantom Rush Arcade? Here is everything you need to know to get started in four simple steps:

  • Step 1 — Confirm your age: When you first visit, confirm that you are 19 or older and reside in Canada. This is a one-time confirmation stored on your device.
  • Step 2 — Explore the platform: Browse our pages to learn about the community, guidelines, and the philosophy behind Phantom Rush Arcade.
  • Step 3 — Play Legacy of the Dead: Click "Play Now" in the navigation to launch our flagship experience. It loads directly in your browser — no downloads needed.
  • Step 4 — Join the community: Visit the Community Hub, read the Guidelines, and consider sharing your feedback via the Contact page.

For a detailed walkthrough, visit our How It Works page.

Technical Requirements

Phantom Rush Arcade is designed to work on all modern devices and browsers. Here are the technical requirements for the best experience:

  • Browsers: Google Chrome 90+, Mozilla Firefox 88+, Apple Safari 14+, Microsoft Edge 90+. We recommend keeping your browser updated to the latest version.
  • Devices: Desktop computers, laptops, tablets, and smartphones. The platform is fully responsive and adapts to all screen sizes.
  • Internet: A stable broadband connection is recommended. The game experience streams content in real-time, so intermittent connectivity may cause loading delays.
  • JavaScript: Must be enabled in your browser. Our platform relies on JavaScript for navigation, the game experience, and interactive features.
  • Cookies/localStorage: Must be enabled for age verification persistence and cookie consent management.

Troubleshooting

If you encounter issues on Phantom Rush Arcade, try these solutions for common problems:

  • Game not loading: Ensure JavaScript is enabled and your browser is up to date. Try clearing your browser cache and reloading the page. If using a VPN, try disabling it temporarily as some game content may be region-restricted.
  • Age verification keeps appearing: Your browser may be clearing localStorage on exit. Check your browser privacy settings and ensure it is not set to clear site data when you close the browser. Try using a different browser to confirm the issue.
  • Page layout looks broken: Clear your browser cache (Ctrl+Shift+Delete on most browsers) and reload. If the issue persists, try a different browser or disable any browser extensions that may interfere with CSS loading.
  • Game appears small on mobile: Rotate your device to landscape orientation for the best experience. You can also tap the fullscreen button (⛶) above the game to expand it to your full screen.
  • Contact form not submitting: Ensure all required fields are filled in and that your email address is in a valid format. If the form still does not submit, try refreshing the page or contact us directly at hello@phantomrusharcade.com.

Account & Privacy

Phantom Rush Arcade does not require account creation. Here are answers to common privacy-related questions:

  • Do I need an account? No. Phantom Rush Arcade does not have user accounts. You can access all features immediately after age confirmation with no registration required.
  • What data do you collect? We collect minimal data: age confirmation status (localStorage), cookie consent, and basic analytics. We do not collect names, email addresses, or personal information unless you voluntarily submit them through our contact form. Full details in our Privacy Policy.
  • How do I delete my data? Since we do not create user accounts, there is no account to delete. To clear locally stored data (age verification, cookie consent), clear your browser's localStorage for phantomrusharcade.com via your browser's developer tools or settings.
  • Can I opt out of cookies? Yes. Our cookie banner lets you decline non-essential cookies. You can also manage cookies through your browser settings. See our Cookie Policy for details.

Contact Support

If you cannot find the answer you need on this page or elsewhere on the platform, our team is ready to help. You can reach us through the following channels:

When contacting support, please include as much relevant detail as possible: your browser and version, device type, what you were doing when the issue occurred, and any error messages you saw. This helps us diagnose and resolve your issue more quickly. We respond to all inquiries within 48 hours during business days.

Still Need Help?

Our team is here for you. Send us a message and we will get back to you within 48 hours.

Contact Support Play Now